Appier elevates Hotel Monterey’s personalized ‘Omotenashi’ hospitality with AI

Empowering enhanced hotel marketing and customer engagement with AI-driven strategies

TOKYO, JAPAN – Media OutReach – 20 September 2023 – Appier is pleased to announce its strategic collaboration with Hotel Monterey Co., Ltd. (“Hotel Monterey”), aimed at enriching the hotel’s customer experience through the power of AI. Hotel Monterey has chosen to implement a trio of cutting-edge Appier solutions, including the AI-driven Customer Data Platform, AIRIS, to expedite seamless data integration. Additionally, Hotel Monterey will leverage the AI Personalization Cloud, AIQUA, and the AI Conversational Marketing Platform, BotBonnie, to facilitate individually tailored customer interactions and dynamic marketing strategies. These three innovative solutions will collectively enable Hotel Monterey to deliver unparalleled service, meeting the unique needs of every guest.