CASE and Shopee sign MOU to better protect consumer rights through adoption of CASE framework

Collaboration in conjunction with launch of Shop Safe with Shopee, a new consumer protection initiative to promote online safety when transacting online

SINGAPORE – Media OutReach – 28 April 2023 – The Consumers Association of Singapore (CASE) and Shopee Singapore (Shopee) today signed a Memorandum of Understanding (MOU) reaffirming both parties’ dedication to protecting consumer rights through the adoption of CASE’s Standard Dispute Management Framework for E-marketplaces. The collaboration marks the launch of Shop Safe with Shopee, a consumer protection initiative focused on promoting a safe, reliable and worry-free user experience online.